Privacy Policy

  Privacy notice for 121 Home Physio

1. What Information is Collected:

· General Personal Information:

121 Home Physio will collect from you and hold information as required you’re your treatment and subsequent payment for 121 Home Physio services. This May include; Name, date of birth, address, phone number, email, contact details for next of kin, and GP, contact details and any payment details for 121 Home Physio Services. 

· Medical Information:

Past and present medical conditions, injuries, social history, medications, and a detailed physiotherapy assessment. 

· Treatment Information:

Details of each treatment session, including notes, records of consent, and any correspondence with other healthcare professionals. 

· Payment Details:

When applicable, information for billing and payment. 

Photos:  With concent photos of our progress may be published on the 121 homephysio website

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2. How Information is Used:

• Providing Physical Therapy Assistance Services: The primary purpose is to provide the patient with the best  possible care and treatment. 
• Billing and Payment: To process payments and ensure the patient is billed correctly. 
• Communication: To contact the patient regarding  appointments, treatment updates, or other relevant information. 
• Compliance with Legal Obligations: To comply with relevant data protection laws and regulations. 
• Research  and Improvement: With consent, information may be used for research purposes to improve services. 

3. Who the Information is Shared With:

· With 121 Home Physio

· Other Healthcare Professionals:

With the patient's consent, information may be shared with other medical providers involved in their care.

· Third Parties (If Required by Law):

In specific circumstances, information may be disclosed to law enforcement or government agencies. 

4. How Information is Stored and Kept Safe:

· Secure Storage:

Personal information is stored securely on computer systems and in manual filing systems. 

· Limited Access:

Only authorized personnel have access to the information. 

· Data Security Measures:

The Home Physio may take precautions to ensure the security of its premises, computer systems, and filing systems. 

· Retention Period:

Records are generally kept for a specified period (e.g., 10 years after the last visit), with options for deleting non-essential information upon request. 

5. Patient Rights:

• Access to Information: Patients have the right to access their own information. 
• Request to Correct Information: Patients can request that inaccurate information be corrected. 
• Right to Erasure (Under Certain Circumstances): Patients  may have the right to request the deletion of their information, although  this is limited by legal obligations. 
• Right to Object to Processing: Patients can object to the use of their information for certain purposes, such as direct marketing. 
• Right  to Data Portability: In some cases, patients can request that their data be transferred to anotherprovider. 

6. Compliance with Data Protection Laws:

The clinic must ensure that it complies with relevant data protection laws, such as the GDPR (General Data Protection Regulation), which governs the collection and use of personal data.